Meter Reading & Billing Process Update!

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We will be changing our meter reading process starting in March of 2019.

Historically, we have read meters in a weekly manner with the service location determining if it was read in the 1st, 2nd, 3rd or 4th week of the month.

With the installation of radio transmitters on the majority of the meters in the District, we are going to now read all the meters during the first week of the month.

The billing process should occur the first or second week of the month. The stated due date of the bills will still be 14 days from the day the bill is created.

A change in the billing format is also in process. More information will be provided on that project once it is available.

Please call us at 707-839-3251 if you have any questions.  Thank you!

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PDF icon 02-22-2019 notice of change.pdf236.66 KB